SHIPPING of ORDERS
We prefer Australia Post. They offer faster lodgement and more delivery options.
Have you ever been to an online store and ordered an item for about $15 then found shipping was going to be $30? Ouch! Our shipping rates are set as low as possible - no $30 surprises.
NOTE - Express Post does NOT guarantee next day delivery. Home Hill is not in the "Next Day Delivery" area so add another day. If your postcode is not in the "Next Day Delivery" area, add another day.
We will send some items with a "Signature on Delivery" request. You may be able to override this signature request and ask Australia Post to leave the parcel somewhere safe at your home. They will capture a photo as proof of delivery if no one is home to sign for the parcel. If the parcel disappears from the safe place, Australia Post is unlikely to compensate us for the loss. They will claim it was delivered - they have a photo to prove it. If we can not get compensation, we are unable to compensate you.
As an alternative to "leave in a safe place", we recommend you request "Collect at a Post Office", or redirect to a PO Box, or a free 24/7 Parcel Locker (if available), or have it redirected to your place of work.